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Now Hiring - Inside Sales Representative in Westborough, MA

Inside Sales Representative in Westborough, MA

United Site Services
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Construction, Repair and Maintenance Services
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Construction
To Whom Construction, Repair & Maintenance Services
Location: Westborough, MA
2.7
About USS:
You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

THE USS DIFFERENCE
  • One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.
  • The largest inventory of equipment in the country.
  • Coast-to-coast coverage with over 130+ locations in 27 states — and growing!
Overview:
The Inbound Inside Sales Representative (IISR) is an essential partner in the USS selling and customer experience process. The IISR is responsible for handling the inbound sales volume for all tiers of customers, properly qualifying and managing each call to close orders, up-sell and cross-sell products. This position has a clear understanding of the entire USS sales process, the ability to identify customer ranking and potential, and the rules of engagement for handling the sale. The IISR is a critical player in opportunity management within Salesforce and the proper flow of each transaction and inquiry. This position offers world-class service with clarity, energy, and immediacy for every customer interaction.
Responsibilities:
  • Demonstrate strong safety awareness and leadership to Identify potential customer growth opportunities for sales.
  • Expand awareness to educate, ask for referrals, identify new opportunities and develop account intelligence
  • Upsell and cross-sell all product offerings available in the specific market
  • Handle daily calls effectively while adhering to assigned schedules
  • Manage inbound emails and cases effectively
  • Hold professionally engaging conversations over the phone and via e-mail
  • Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion.
  • Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries & issues for all customers.
  • Heavy emphasis on inbound calls with target of "0" missed.
  • Be aware of competitor activities in the region and assess opportunities for business development.
  • Work to revenue targets and KPI's as set by Supervisor.
  • Establish a quality relationship with all other
  • Sales positions and leaders as needed.
  • Develop sales strategies to capitalize on inbound call wins and volume growth.
  • Keep up to date with industry news to identify opportunities for new business.
  • Maintain a comprehensive knowledge of all USS products and services.
  • Produce quotes and orders through [please apply online] Document sales activities and leverage business intelligence through [please apply online] Know the key steps of projects and project management
  • Ability to navigate Salesforce.com effectively and efficiently
  • Adding: Projects, Contacts, Accounts, other applicable data entry Champion, demonstrate, and uphold our values: Easy, Safe, & Clean.
  • Perform other duties as required by management.
Qualifications:
  • Strong PC proficiency (Microsoft Office, CRM, etc.)
  • Industry knowledge: Ag, Industrial, Construction, Residential, Gov., commercial
  • Customer Care and Sales Experience, including Customer Relationship development
  • Ability to solution sell through value alignment to differentiate USS offerings from the competition
  • Prospecting / Cold Calling / Referral generation
  • Customer Service
  • Teamwork with all sales channels and operations
  • Lead Sourcing
  • Closing and Negotiating
  • Time Management
  • Organization
  • Excellent follow up skills (leads, issue resolution, etc.)
  • Strong written and verbal communications
  • Decision Making and Problem Solving
  • Other required skills: Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Safety Champion, Sales Planning, Managing Profitability, Salesforce.com proficiency
Physical Requirements:
  • Sit while answering phones or reply to emails
  • Use hands and fingers to handle, control or feel objects tools or controls
  • Repeat the same movements when entering data
  • See details of objects that are less than a few feet away
  • Speak clearly so listeners can understand
  • Understand the speech of another person
  • Focus on one source of sound and ignore others
  • Hear sounds and recognize the difference between them
  • See differences between colors, shades and brightness
Benefit Summary:
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
  • Holiday & Paid Time Off (pro-rated for Part-Time employees)
  • Medical/Pharmacy
  • Dental
  • Vision
  • Employer-Paid Short-Term Disability
  • Employer-Paid Long-Term Disability
  • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
  • Voluntary Employee Life & Accidental Death and Dismemberment
  • Voluntary Spousal Life
  • Voluntary Dependent Life
  • Hospital Indemnity, Accident and Critical Illness
  • Commuter/Transit Account
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • 401(k) with employer match
  • Employer-Paid Employee Assistance Program (EAP)
  • Employee Discounts
Salary Range: $17.55 – $33.65 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement:
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
United Site Services
Company Size
1001 to 5000 Employees
Founded
1999
They Sell
Construction
To Whom
Construction, Repair & Maintenance Services
Revenue
$100 to $500 million (USD)


United Site Services is currently hiring for 16 sales positions
United Site Services has openings in: LA, ID, CO, FL, CA, OR, MA, & NM
The average salary at United Site Services is:

16 Yes (amount not posted)

United Site Services
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United Site Services

United Site Services is currently hiring for 16 sales positions
United Site Services has openings in: LA, ID, CO, FL, CA, OR, MA, & NM
The average salary at United Site Services is:

16 Yes (amount not posted)